![]() Our thematic teams deliver the outcomes through extensive desk-based review of information and site visits. This enables us to tackle complex issues by using our resources appropriately and efficiently, aiming for better results. Thematic work is done by people with specialised expertise. By focusing on specific risks, we can do detailed work on particular concerns. The process enables us to investigate key risks. We can apply the thematic process to a large variety of situations, firms and groups of consumers. We also refer to this as “issues and products” work or “cross-firm” work. It can focus on finding out what is happening and suggesting ways of tackling the problem. We use a thematic review to assess a current or emerging risk regarding an issue or product across a number of firms in a sector or market. Thematic reviews form a significant part of our approach to supervision. The UK’s Financial Conduct Authority (FCA) on the benefits of thematic reviews Public dissemination of a thematic review report increases accountability and can provide additional resources that allow consumer groups and the media to push for better practices by FSPs.īox 1. ![]() The insights from a thematic review may be used for institution-focused follow-up or to support regulatory reform. Based on such knowledge, the MCS may use moral suasion with individual FSPs to push for best practices without imposing them through regulation. This tool gives an MCS the opportunity to identify and understand good and bad FSP conduct practices, including those related to emerging issues that are not necessarily detailed within a regulation. It can help an MCS to become more customer-centric by enabling a greater focus on vulnerable consumer segments. Depending on the techniques used, this tool can be a cost-effective way to build deep supervisory expertise on priority issues. This tool supports a risk-based supervisory approach and can help an MCS optimize the use of resources by sharpening the focus of supervisory planning. A well-designed thematic review can generate powerful cross-sector insights from a range of FSPs, including comparisons of conduct, identification of outliers, and analyses of different consumer risks or outcomes by various types of FSPs. A well-planned thematic review allows an MCS to obtain deep insights on a specific topic that has raised supervisory concern or interest. The design of each thematic review is inherently flexible. ![]() A thematic review can be used to address unfair consumer treatment or to focus attention on vulnerable segments. Although the results of a thematic review may be the basis for institution-focused follow-up work, the focus of a thematic review is on the market as a whole or a subsector of a regulated sector. A thematic review may also be used to check compliance or measure the impact of specific aspects of a recently issued regulation, or to learn more about a new topic, product, or provider type. The most common objective of a thematic review is to identify and investigate one or more consumer risk(s) across a market or subsector, including how varying practices within financial services providers (FSPs) may impact a risk. Various countries sometimes refer to thematic reviews as horizontal analyses, thematic analyses, industry reviews, cross-sector reviews, cross-firm reviews, and market studies. Thematic reviews are in-depth analyses of limited topics-or themes-which can provide invaluable insights for market conduct supervisors (MCSs). Download this tool| Full list of market monitoring tools | Market monitoring homepage ![]()
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